Refundease began life as a university project at Imperial College Business School, where the 3 founders all met. If you hate queues at the Post Office, and that long wait between returning clothes and getting your money back, you'll know exactly where we've come from. After our pitch won an end-of-year university competition, we set out to build our vision into a reality: making the return and refund process easier and quicker for online shoppers, aided along the way by Imperial Innovations and the ICL White City Incubator.
We are passionate about providing a solution that benefits everyone involved in returns: shoppers, retailers, and the environment. Sustainability is one of the main driving forces behind our service and our innovation, making sure that something as ordinary as returning clothes doesn't contribute to carbon emissions in our lovely cities. And our other driving force: our customers. Everything we do is for them, and most of what we have was designed by their thoughts.